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Data Collection Glitches...

My head hurts...

For the past one week, I've been dealing with what I call 'ICT glitches'. I've been collecting and compiling data from schools and for the most part, it's been a breeze. However, the glitches which sit like a pebble in my shoe are quite numerous.

I've been given data in MS Word format, despite the fact that I distributed an MS Excel template. Try copy and paste data from MS Word to MS Excel and multiply that by about 400 entries. I guarantee a frustrating time.

I've been given incomplete information, resulting in the following exchanges:

Me : But this is not complete.
X : Yes, I cannot get the info.
Me : WHY??
X : The individuals forgot their serial number.
Me : Isn't it in their document?
X : They don't know where they put their document.
Me : There are two documents that contain this info.
X : Yes, they cannot find either one.
Me : ><

A similar exchange:
Me : But this is not complete.
X : Yes, I cannot get the info.
Me : WHY??
X : The individuals forgot their serial number.
Me : Isn't it in their document?
X : Uh...they don't have the doc anymore.
Me : You mean, they saw their result and they crumpled the document into a ball and tossed it into the sky.
X : Uh...*deer-caught-in-the-spotlight-look*
Me : ><

But for me, the most painful is not an ICT glitch...it's a human glitch.

X : Good morning, may I know what I'm supposed to hand in?

ARGGGHHHH, I WANNA GO BACK TO SCHOOL!!

Some information has been modified or altered in the above post to protect the identities of certain people.

Comments

Julian said…
I'd agree with you that 99% glitches are mainly human triggered. I worked in this industry so I know how many humans tried to get away by blaming the system only to find out that I have proven them wrong... LOL

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