My head is aching and my eyes are red....
I've been downloading excel files from my inbox for the past three days and copying the data from each file into a master file. And in the midst of all the data crunching, I get my patience tested.
Mr X : Hello, this is Mr X from School PQR. Actually what is it that you want?
Me : May I know who attended the briefing two weeks ago?
Mr X : I did. But I'm not sure what you want.
Me : (pauses to find a chair to sit down and takes a deep breath). Okay, Mr X, do you have the CD?
Mr X : Have to open the CD ah? Can't you just tell me....?
Me : Okay, when you open the CD, you'll find four folders. Click open Folder entitled Program MNO, then click open Folder entitled...
Mr X : Wait wait... let me find a computer. Wait ah... you don't mind, do you?
Me : No............................................. I don't mind.
Me : Hello, Mr W. I am Pn. Roslyn from XXX. I received the CD from your school but there's no data in it.
Mr W : Really? When I checked it, it was okay.
Me : Okay, well, whatever it is, I need the data. Can you email it to me?
Mr W : I'll go over this afternoon.
Me : Thanks.
A few hours later....
Mr W : Hi. Here's another CD.
Me : Okay, thanks. (inserts CD in computer). Mr W, there's nothing here.
Mr W : Huh??? That's strange.
Me : Did you burn it into the CD?
Mr W : Burn it?
Me : Yes,... burn it.
Mr W : No, I just clicked on 'send it ...'
Me : You need to BURN it into the CD.
Mr W : Can I email it to you tomorrow morning?
Me : That would be great.
Me : Hello, Mrs Q. I am Pn Roslyn from XXX. I tried to open your diskette (!!!) to get the excel file but I couldn't.
Mrs Q : That's strange. I could open it here in my school.
Me : Yes... but I have tried opening it in two of our office computers. I cannot access the data. Can you email a copy to me?
Mrs Q : Okay la... tomorrow ah? I don't have internet at home.
Mrs J : Hello, Pn Roslyn, I have a problem. I don't know how to make the graphs appear.
Me : The graphs are auto-generated. Just key in the data.
Mrs J : But where are the graphs? .They appear where?
Me : Are you in front of the computer?
Mrs J : Need to open the computer ah? I just shut it down.
Me : Errr... okay, . I'll just explain it then.
Mrs J : Ya.. better like that.
Me : When you open the excel file, there are worksheets....
Mrs J : Hahhh???
Me : You know, the little names at the bottom of the spreadsheet. You can click to see different pages?
Mrs J : Oh ya...
Me : Well, the first worksheet is entitled JXH, the second is TGH.... so the graphs are on the fifth worksheet....
Mrs J : *white noise*
Me : Hello? Mrs J?
Mrs J : Wait, I'm switching on the computer.
I N E E D P A N A D O L!